GENERAL CONDITIONS OF SALE (CGV)

The fazebra.com website is published by FAZEBRA EIRL, 220 Allée des Figons, 13510 Eguilles, France, Id. SIREN 850329954

Chamber of Trades and Crafts of Marseille 8  - statement no. M13011219540

PURPOSE, FIELD OF APPLICATION, AVAILABILITY, MODIFICATION OF THE GCS

The T&Cs are applicable exclusively to the online sale of FAZEBRA products on the www.fazebra.com website.

The T&Cs are exclusively applicable to FAZEBRA products delivered to consumers established in France and/or in a member country of the European Union.

The GCS as well as all the contractual information mentioned on the site are written in French.

The T&Cs are made available to consumers on the fazebra.com website where they can be consulted directly.

Any order made on the fazebra.com site entails the full and entire adherence of the customer to these GCS.

FAZEBRA reserves the right to modify its T&Cs at any time. In the event of modification of the GCS, the applicable GCS are those in force on the date of the order, a copy dated to date of which can be given to the consumer at his request.

PRODUCTS

The products offered for sale presented in the online store published on the fazebra.com site are each subject to a description  mentioning their essential characteristics within the meaning of article L. 111-1 of the consumer code.

The photographs illustrating the products do not constitute a contractual document. The descriptions and photos of the products sold on the fazebra.com site are the most accurate and faithful to reality. However, certain characteristics (color, shape, size, etc.) may be altered by the screens of computers, tablets, laptops.

Since the products are entirely handmade, the size indicated in the description may vary slightly.

The materials used being artisanal (especially leather), some irregularities may appear and the materials may have small color variations between the photo and reality.

In the various cases mentioned above, FAZEBRA is not responsible and the customer acknowledges that the descriptive elements of each product are indicative.

AVAILABILITY AND STOCKS

FAZEBRA products are unique or made in small series. The products are offered and delivered within the limits of available stocks. In case of unavailability of the product ordered, FAZEBRA immediately informs the buyer and can offer him an alternative product of equivalent quality and price or, failing that, a voucher for the amount of the order usable for any next order or a refund of the sums paid.

PRICE

The selling prices, in accordance with Article L. 112-1 of the Consumer Code, are indicated, for each of the products appearing in the online store, in Euros, excluding delivery and transport costs mentioned before validation of the order. and charged extra. FAZEBRA is not subject to VAT. The prices are therefore indicated excluding VAT but the customer does not have to pay VAT. The total amount owed by the buyer is indicated on the order confirmation page. The selling price of the product is that in force on the day of the order. FAZEBRA reserves the right to modify its prices at any time and without notice.  while guaranteeing the consumer the application of the price in force on the day of the order.

ORDER / ORDER MODIFICATION

The consumer fills his virtual basket by indicating the desired products. He has the possibility of writing a text "  gift message  if it is a gift. FAZEBRA will print this message for the recipient in the form of a card / label on thick paper which will be hung on the product. In the virtual basket the consumer has the possibility of entering a promotional code if he has one (“  Enter a promo code  "), to add a text ("  Add a note  ") and estimate shipping costs ("  Estimate Shipping  ”) by entering the country and region of destination. Shipping costs are free from the amount of 150.00 Euros. The customer can then confirm his order by clicking on the "  Checkout with PayPal  and it will be redirected to their PayPal account. Confirmation of the order entails acceptance of the GCS and forms the contract. An e-mail acknowledging receipt of the order and its payment is sent by FAZEBRA as soon as possible. Any order modification by the consumer after confirmation of his order is subject to acceptance by the professional seller FAZEBRA.  FAZEBRA reserves the right to refuse any order for legitimate reasons and more particularly if the quantities of products ordered are abnormally high for buyers who are consumers. Similarly FAZEBRA reserves the right to refuse or cancel any order related to a customer in dispute over a previous service.

PAYMENT

The customer makes his purchases through the PayPal platform. The security of transactions and data communicated by the customer is ensured by the protocol.

DELIVERY

FAZEBRA undertakes to deliver the products as soon as possible. For products available immediately in stock, the delivery time, as an indication, is 4-7 working days in Metropolitan France, 7-10 working days in European countries. No product can be delivered to a PO box. If the product upon receipt of the order does not conform to the order, the consumer must send a complaint to the professional seller FAZEBRA in order to obtain the replacement of the product or possibly the resolution of the sale.

RIGHT TO RETRACT

If you sign the contract confirming the purchase you will have the right to withdraw, without giving any reason, within fourteen days from the day of receipt of the order. To exercise the right of withdrawal, you must notify:

  • your name, geographic address, telephone number, and email address

  • your decision to withdraw from the contract by means of a declaration  sent by post email to contact@fazebra.com

Returned products must be in new condition, unworn, they must also be in their original packaging and they must be accompanied by the invoice. The customer organizes the return of the product(s) at his risk and expense to the following address  : FAZEBRA, 220 Allee des Figons, 13510 Eguilles, France. In the event of withdrawal on your part from the contract, FAZEBRA will refund all payments received from you, excluding initial shipping costs, within fourteen days from the date of receipt of the package.

RETURNS

If you are not satisfied with the order, before any return or exchange request, in order to ensure the best treatment, we thank you for contacting us at the following address  : contact@fazebra.com

INTELLECTUAL PROPERTY

Logo, photos, videos, texts, illustrations  reproduced on the site www.fazebra.com are the exclusive property of FAZEBRA protected by copyright and trademark law. The FAZEBRA brand is registered at EUIPO European level under n. 017950629. Any reproduction and any distribution of these elements, without the prior written authorization of the publisher, expose the offenders to legal proceedings.

PROCESSING AND PROTECTION OF PERSONAL DATA

The computerized processing of personal data collected is for the purpose of managing and processing the order.

In accordance with the law, you have the right to access, rectify and, subject to the legal provisions applicable to the matter, delete data concerning you. The controller is F. Croce, 220 Allee des Figons, 13510, Eguilles.

The seller FAZEBRA agrees not to disclose to third parties the information provided by the customer on the site.

APPLICABLE RIGHT

This contract and the GCS governing it are subject to French law.